Goldie Bag
EXPRESS
SHIPPING
EASY
RETURNS
6 MONTH
WARRANTY
GENUINE
LEATHER
Specifications
Specifications
Leather Care
Leather Care
Our bags are made using the highest quality leather and the finest craftsmanship. Leather is an organic product and needs regular care to maintain its soft finish so you can enjoy it for as long as possible.
We apply our signature Bare Leather Conditioner to your item before it leaves our warehouse and believe you should apply it 2 to 3 times a year to keep your leather looking as beautiful as possible.
For further care instructions please see our Care Instructions page.
Shipping & Returns
Shipping & Returns
We offer express shipping on all Australian Orders for a flat rate fee of $10.
On orders over $250 you will receive FREE Express Shipping.
Orders are processed in our warehouse within 1-3 business days from ordering and then dispatched via Australia Post.
Delivery times range between 2-3 business days.
We want you to be completely happy with your BARE Leather so if you’re not, we’re happy to help you to find something more suitable, issue you with a credit note or offer a full refund.
Sale and Seconds items are considered final sale. Returns and exchanges will not be accepted.
To book a return please click here.
FREQUENTLY ASKED QUESTIONS
How do I track my order?
How do I track my order?
You will receive an email from us when your order has been shipped containing your tracking number. Occasionally this email may end up in your junk folder, so be sure to check there too! If you have any issues locating your tracking number, please contact us at shop@bareleather.com.au
Where does your leather come from?
Where does your leather come from?
We are an Australian owned and operated business based in the small town of Broome, Western Australia. All of our products are designed right here in our warehouse, however we do outsource the manufacturing overseas to Indonesia where we support local families in ethical and conscious work practices. Our leather is a bi-product of the meat industry and we only use leather hides that originate from ethical conditions.
How do I protect my BARE leather?
How do I protect my BARE leather?
We make our very own Bare Leather Conditioner right here in Broome (with the help of some very talented bees), and it is the safest and most effective way to protect your leather. We apply it to your item before it leaves our warehouse, and believe you should apply it 2 to 3 times a year to keep your leather looking as beautiful as possible. There are plenty of excellent natural leather conditioners out there, so get your hands on one to increase the longevity of your bag. Leather of course, is a natural medium, and is subject to wear and tear which is part of its natural charm. In extreme cases, such as ink stains, we recommend taking your products to a leather specialist.
For further care instructions please see our Care Instructions page.
What happens if my bag is faulty, or I misplace my wristlet or strap?
What happens if my bag is faulty, or I misplace my wristlet or strap?
We offer our customer a 6 month warranty on all our products, if you have any issues whatsoever please let us know and we will do our best to help you in the most effective way we can. If your item falls outside of our warranty period, please email images and your order reference number to shop@bareleather.com.au and we will assess accordingly. We have replacement zip tags, wristlets and straps available to purchase.
Help! I ordered the wrong item, or need to cancel my order?
Help! I ordered the wrong item, or need to cancel my order?
Don't stress! Email us at shop@bareleather.com.au as soon as possible and we will sort it out for you. We process our orders super quickly though, so as long as you let us know before 9:30 am AWST we should be able to assist you.
I purchased a faulty item from a stockist, can you still help me?
I purchased a faulty item from a stockist, can you still help me?
Please email shop@bareleather.com.au with images of the fault and proof of purchase and we will do absolutely everything we can to assist. We want you to love your Bare goodies!
What is your returns policy?
What is your returns policy?
For information regarding returns and exchanges please see our Returns & Exchanges page.